Privacy Policy

We at Podsemble value the privacy rights of our users and understand the importance of protecting the personal information we collect from you. This privacy policy is designed to inform you about how we collect, use, and share your information. It applies to our website, www.podsemble.com. By using or accessing our website and services, you agree to the practices described in this privacy policy.

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Personal Information We Collect

Website Visitors

‍If you visit Podsemble.com and interact with the website, such as contacting us or requesting support, you may share personal information. We only collect personal data that is necessary for your interaction with us. Any personal information shared will be used only for the purposes stated in our privacy policy.

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Active Users and Customers

In order to utilize our services, it may be necessary for you to provide personally identifiable information, including but not limited to your full name and email address. When making a purchase on our website, our payment processor Stripe will collect and process your complete credit card information directly through their secure Stripe Checkout service. We do not retain nor store your credit card details. From time to time, we may use your personal information, such as your email address, to contact you with information that may be of interest, usually pertaining to product updates. The option to unsubscribe from such messages can be exercised by clicking the designated "unsubscribe" link located at the bottom of our emails.

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Data

While using our services, Podsemble users may generate a variety of data related to podcast management. This includes, but is not limited to, scheduling information, notes, guest details, episode outlines, and communication with team members. Our servers store this data securely. We ensure that only relevant data necessary for the effective use of our services is collected and maintained. The information you input into Podsemble, such as your podcast planning and management details, remains confidential and is used solely to enhance your user experience on our platform.

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Usage and Analytics Information

We use tools like cookies and log files to collect visitor information on Podsemble.

  • Essential Cookies: Help remember login information and user session details.
  • Non-essential Cookies: Used for tracking affiliate purchases, monitoring advertising conversions, and gathering user analytics.‍
  • Log Files: Collect information such as IP address, browser type, and visited pages for trend analysis and user research.

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Information Usage

  • Personal Contact Information: Used for account management and service delivery. Additionally, this information may be employed for targeted marketing initiatives, which typically involve email communications providing product updates and relevant information. It's important to note that users retain the right to opt out of receiving these communications. The option to unsubscribe from such messages can be exercised by clicking the designated "unsubscribe" link located at the bottom of our emails.
  • Billing Information: Used for account management, service provision, and payment collection.
  • Usage and Analytics Information: Employed for improving user experience and service provision.

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Rights to Access, Edit, and Remove Your Information

At Podsemble, we are dedicated to ensuring the accuracy of your personal information whenever you engage with our platform. If any of your provided information is inaccurate or needs modification, we provide convenient means for you to swiftly update or rectify it. Moreover, you retain the authority to delete your information entirely, unless its retention is essential for legitimate business or legal reasons.

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Your control over your data is of paramount importance to us. You have the ability to access, edit, and remove your information, all within the bounds of the provided services. This includes the capability to change your account email and password as well as the option to delete your account. Choosing to delete your account will result in the removal of all stored information associated with your account.

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To access, modify, or delete your information, please navigate to the "Account" section located within the Dashboard.

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Disclosure of Your Information

We want to make it clear that, here at Podsemble, we do not sell our users' data to third parties. However, there are instances where we may collaborate with third-party individuals and organizations to improve our services. This could involve sharing personal information with entities such as web host providers, email hosting services, payment processors, or contractors we engage for maintenance or security purposes.

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It's important to note that this privacy policy specifically pertains to information collected by Podsemble. While certain third parties may have affiliations with us, we want to clarify that we are not responsible for their privacy practices. We encourage our users to take a moment to read the privacy policies of these third parties to better understand how their information is managed. We place a strong emphasis on ensuring the privacy and security of your information.

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Service Providers

  • Bubble: Web application infrastucture provider.
  • Stripe: Processes payments for our services.
  • Crisp: Offers real-time customer support via chat.
  • Supademo: Interactive click-based demo of our app.

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Changes to the Privacy Policy

We may change this privacy statement anytime, but we will let you know if we do. Minor changes (like clarifications) will take effect immediately, while major changes will take effect after 30 days. You can find the latest version of our privacy policy at https://www.podsemble.com/privacy-policy/.

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Security Measures

We take the security of your personal information seriously and have implemented a variety of technical and organizational safeguards to protect it. However, no security method can guarantee 100% protection, so it's important for you to also take precautions, such as safeguarding your login credentials and personal devices. By using our services, you agree to take responsibility for the security of your personal information.

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No Children Under Age 13

Our services are only for people who are 13 years old or older. We don't collect personal information from anyone under 13. If you're under 13, don't try to use our services or give us any of your personal information, like your name, address, phone number, or email. If we find out that we accidentally collected personal information from someone under 13, we'll delete it as soon as possible. If you're a parent or guardian of a child under 13 and you think we have their information, please send an email to support@podsemble.com.

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Information for European Union Users

If you are a user in the European Union, the term "personal information" means the same thing as "personal data" according to European data protection laws. We only use your personal information as allowed by law. We use your personal information to provide our services, improve them, and comply with the law. You have certain rights regarding your personal information such as the right to opt-out of marketing emails, access, correct, delete, transfer, and object to our use of your personal information. You can request any of these actions by emailing support@podsemble.com. We may ask for information to confirm your identity and applicable law may restrict our ability to fulfill your request. You can also submit a complaint about our use of your personal information by emailing us at the same address.

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California Privacy Rights and Disclosures

If you live in California, you have certain privacy rights regarding your personal information under the California Consumer Privacy Act (CCPA). We may collect different types of personal information about you, like your name, address, email, and phone number, and use it for purposes such as providing our services and internal research. We do not sell your personal information. If you want to know what personal information we have about you or have it deleted, you can email us at support@podsemble.com. To protect your information, we may ask you to verify your identity or use an authorized agent. You also have the right to be free from discrimination when exercising your privacy rights.

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Questions or Concerns

For any queries about this privacy policy, contact us at support@podsemble.com.